ZenPergolas.com warrants all products to be free of any defects in material or workmanship upon arrival of such products. ZenPergolas.com further warrants all products to be effective and adequate when used in accordance with design limits and when installed and maintained properly for a period of five (5) years after receiving such products.
When damage or defects are brought to the attention of ZenPergolas.com, ZenPergolas.com may choose, at their sole discretion, to repair damaged or defected parts OR to send out an entire replacement part at zero cost to the customer. ZenPergolas.com is not responsible for time or costs involved to install replacement parts.
All warranty obligations of ZenPergolas.com shall be limited to five (5) years against manufacturing defects. Any such remedies that are made shall constitute ZenPergolas.com's sole obligation and sole remedy of purchaser under this warranty. In no event will ZenPergolas.com be held responsible for incidental, consequential, or special loss or damage, however caused.